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Vodafone is hiring Graduate Engineer Trainee Position for BE/BTech/MTech



Roles and Responsibilities

Graduate Engineer Trainee (GET) Program:

Role Graduate Engineer Trainee

Candidate Profile

BE/ B Tech from recognized engineering institutions (2019 or 2020 pass-out)
Consistent strong academics (10th, 12th, graduation)
Good communication skills
Strong analytical skills
Applied thinking
High energy and drive
Experience 0 to 1 year

Program Outline:
After on-boarding, Graduate Engineer Trainees (GETs) are taken through a structured classroom training on the requisite technical and behavioral skills for first two months of their tenure
Post the formal training completion, GETs are placed in service lines within the Technology Shared Services organization, where they start undergoing on the job training before subsequently getting absorbed in live project roles
Project allocation is done primarily based on the business requirements (which also drive the type of technology training provided), and individual trainees aptitude as well as performance during formal training
Broadly speaking, the roles that GETs get to play on live projects could be in any of the following areas Application Operations,
Application Development, Testing, Infrastructure Management, Security Operations, etc.
At the end of one year completion, based on anniversary performance review, GETs are confirmed as Sr. Executive (I band) in the organization
Depending upon the nature of roles to which GETs are allocated, following are the indicative responsibilities:

Application Operations:
Monitoring processes, raising incidents
First time resolution of tickets as per standard operating procedure (SOP)
Troubleshooting & resolving incidents, creating problem trouble tickets assigned as per agreed SOPs
Service request fulfillment
Creating and maintaining knowledge articles like SOPs, KEDB, etc
Handling simple to complex operational tasks over a period of time (like release and deployment activities, project support, problem management, etc.)
System health checks and initiating pro-active preventive actions
Using ITIL processes for day 2 day operations
Identifying opportunities for automation / process improvement / service improvement
Writing simple to complex unix scripts, db scripts, etc for day to day operations over a period of time
Cross skilling / up skilling of technical skills to support multiple technologies / applications
Develop strong understanding of telecom domain over a period of time


Application Development:

Requirement analysis
New development, maintenance, customization and unit testing with provided framework and tools within timelines and adhering to expected quality standards
Adherence to Technical constraints and coding standards laid out by architecture design
Work in Agile project teams, be part of industry favorite DevOps model
Keeps up-to-date with industry developments, ensuring that best practice is adopted and seeks to increase efficiency and effectiveness
Support test teams (integration and UAT) for defect fixes
 
Testing:
Understand requirements, prepare test cases and conduct test execution
Understand test strategy, test plan and contribute in executing the test strategy, plan
Create traceability matrix between requirements and testing artefacts and ensure optimum test coverage
Support in preparing test data
Identify, log defects and retest the defects
Support in peer reviews

Infrastructure Management
Monitoring , Administration , Troubleshooting of critical underlying IT Infrastructure such as servers, Storage, Database
Configuration, Fine-tuning of IT systems
Coordinate and implement Changes in the technology environment including Datacenters
Performing Backup and Restoration of critical data in complex environment
Schedule and monitor Services / Jobs

Security Management:
Security Incident & Event Management
Investigation of Security Incident
Threat & Vulnerability management
Root Cause Analysis (RCA)
Customer Troubleshooting Conference Calls
On Call Support (High Severity Incidents)

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